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At 55tt, your information and transaction records are handled with clear rules about what we collect, why we collect it, and how you can review or correct it. Access to our platform depends on your local law and eligible regions.
This privacy policy sets out how 55tt collects, uses and retains information when you open an account, make a deposit through bKash, Rocket or Bank Transfer, or browse the platform. We collect the details you provide during registration — your contact information, payment method identifiers and transaction history — and we use that data to operate your account, process withdrawals and respond to support requests. We do not sell your personal data to third parties for their own marketing purposes. Data we hold is kept only as long as your account remains active or as required to meet our record-keeping obligations. When you use a local payment rail such as bKash or Rocket, the payment provider processes the transaction under its own terms; we receive only the confirmation and reference details needed to credit your account. Cookies and session data are used to keep you logged in and to remember your language and display preferences across visits. You can clear cookies through your browser settings at any time, though doing so may require you to log in again. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Not every interaction with 55tt falls under the same data rules. Here is how scope breaks down across the four main areas of your account.
When you log in, we record session identifiers and device type to protect your account from unauthorised access. This data is tied to your registered profile and is not shared with unrelated third parties.
Deposit and withdrawal records linked to bKash, Rocket or Bank Transfer are stored in your account history. We retain these records to resolve disputes and meet our operational obligations, not for marketing profiling.
Pages you browse and games you open generate session-level analytics. This data is aggregated and used to improve navigation; it is not linked back to your personal identity in reports we share externally.
Payment providers, game studios and any linked services operate under their own privacy terms. Our policy covers only the data 55tt itself holds; we cannot govern how third-party processors handle information on their own systems.
You have practical options for managing the data 55tt holds about you. Your account dashboard shows the personal details on file — name, contact address and linked payment method references — and you can update most of these directly from the account settings page. If a detail cannot be changed through the dashboard, raise a correction request through our support channel and we will review it within a reasonable period. You can also ask us what categories of data we hold, request a summary of your transaction history, or ask us to close your account and delete records that are not required for ongoing obligations. Requests about data held in connection with bKash or Rocket transactions should note the payment reference so we can locate the correct records. Availability of these rights depends on your local law and the eligible region you are in.
Open the account settings page to see the personal details and payment references currently on file. Your transaction history is available under the wallet section of your account.
Most contact details can be updated directly in account settings. For fields that are locked, submit a correction request through the support channel with your account reference.
If you want to know what categories of information we hold or how a specific record is used, contact us through the published support route and describe the data in question.
To close your account and request deletion of non-essential records, contact support with your registered details. We will confirm which records must be retained for operational reasons before proceeding.
If you have a question about how your data is handled, use one of the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page while logged in to ask a privacy question or submit a data correction request directly to our support team.
Send your query to the support email address listed in your account help section. Include your account reference and a brief description of the data matter.
The help centre in your account area contains published answers to common privacy questions, including how to download your transaction history and update contact details.
Our approach to data handling is built around the account controls you can see and use directly.
We use session and preference cookies to keep your account functional across visits. You can manage or clear these through your browser settings. Disabling cookies may affect login persistence and display preferences but does not delete your account data.
Your account is protected by login credentials you set. We do not store payment PINs or full card numbers. If you suspect unauthorised access, use the account security section to change your password immediately.
We keep account and transaction records for as long as your account is active and for the period required by our operational obligations. Records linked to bKash, Rocket or Bank Transfer transactions are retained to support dispute resolution.
When this policy changes in a material way, we will post a notice in your account area. Continued use of the platform after a posted update means you have seen the revised terms. You can request a copy of the current policy through the support channel at any time.
Here are the questions we hear most often about how 55tt handles account data.
We collect the contact details you enter during registration, your chosen payment method references such as your bKash or Rocket number, and the transaction records generated when you deposit or withdraw. We do not collect payment PINs or full financial credentials.
Yes. Your account dashboard shows the personal details and payment references on file. Your transaction history is available in the wallet section. For a broader summary of data categories we hold, contact support with your account reference and we will respond through the same channel.
Most details can be updated directly in account settings. If a field is locked, submit a correction request through live chat or email support. Include your account reference so we can locate the right record and confirm the change once it is made.
We do not sell your data for third-party marketing. Payment providers like bKash and Rocket receive only the transaction reference needed to process your deposit or withdrawal. Game studios and other service providers operate under their own privacy terms for data they handle on their own systems.
Records that are not required for operational or dispute-resolution purposes are deleted on account closure. Some transaction records linked to bKash, Rocket or Bank Transfer payments are retained for the period required by our record-keeping obligations. Support will confirm which records are kept when you submit a closure request.
Raise your complaint through live chat or the support email address listed in your account help section. Describe the data matter and include your account reference. We will acknowledge your message and follow up through the same contact route you used.