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55tt publishes these legal terms so you know exactly what governs your account, your transactions and your use of this site. Access to our platform and its features depends on your local law and the eligible regions we serve — review the sections below before you proceed.
These terms form the binding agreement between you and 55tt when you open an account, deposit funds or interact with any part of this site. They are written in plain English so you can read them without a legal background. Where your local law in Bangladesh sets a stricter standard than what is written here, your local law applies — we do not override it. Every transaction you process through bKash, Rocket or Bank Transfer on this platform is subject to these terms at the moment it is initiated. Nagad transfers fall under the same framework once they clear our account-verification step. We update these terms when regulatory conditions change, and we notify you by posting the revised version on this page with a clear change date at the top. Continued use of your account after a posted update means you accept the revised terms. If a particular clause conflicts with an applicable law in your eligible region, that clause is severed, and the remainder of the terms stays in force. Questions about a specific clause can be sent to our support route — the contact path is in the support section below. We aim to keep our policy language current, factual and proportionate to how you actually use the account.
These terms apply to four distinct areas of your relationship with 55tt. Understanding which area a question falls into helps you direct it to the right policy section or support route.
All login activity, account registration steps and identity verification are inside policy scope. Any access attempt made from a region where local law prohibits this service falls outside what we can support — eligibility is your responsibility to confirm.
Deposits and withdrawals processed through bKash, Rocket, Nagad or Bank Transfer are governed by these terms. Third-party payment processor rules apply in parallel; a conflict between their terms and ours is resolved in favour of the stricter obligation.
Game content from CQ9, Microgaming, Spadegaming, Joker and PlayStar is published under licence from those studios. Our policy covers how we present that content to you — not the studio's own intellectual property terms, which sit separately.
Any link leaving 55tt to a third-party site or payment gateway takes you outside our policy coverage. We do not control those destinations, and you should check their own terms before sharing account or payment details there.
Your account on 55tt comes with a set of concrete actions you can take regarding the data and records we hold. You can request a copy of your account transaction history at any time by logging in and navigating to the account history section — the records there cover every bKash, Rocket, Nagad and Bank Transfer movement tied to your profile. If a detail on your account is wrong — your registered mobile number, your verified name or your email address — you can raise a correction request through live chat or email support, both of which are listed in the support section of this page. We action correction requests within the timelines shown in your support ticket, and we confirm the change by sending a notification to your registered contact. Where you believe a transaction record is inaccurate, you can dispute it by attaching the payment reference from your bKash or Rocket app to your support message. We hold account records for as long as your account remains active and for the retention period required by the applicable rules in your eligible region.
Log in to the account history section to see every transaction linked to your profile, including bKash, Rocket, Nagad and Bank Transfer entries. Records display the date, amount and payment method for each movement.
Send a correction request through our live chat or email route with your account ID and the detail you want updated. We confirm changes to your registered contact once the update is processed on our side.
If a clause in these terms is unclear or you think it conflicts with your local law, send a written question to our support email. We respond with the relevant clause reference and an explanation of how it applies to your situation.
For urgent account matters — including a suspected unauthorised login or a disputed payment — contact us via live chat immediately. Describe the issue and include any transaction reference numbers from your mobile wallet app.
If you have a question about these terms, a dispute about a transaction or a correction to request, three contact routes are available. Use the one that suits the urgency of your issue — all routes are linked to the same account team.
Open the live chat icon from any page on 55tt. State your account ID and describe the policy question or transaction dispute. Our team will pull up the relevant clause or transaction record and respond directly in the chat window.
Send a detailed written question to our published support email address. Include your account ID, the clause or transaction in question and any bKash, Rocket or Nagad payment reference you have. This route suits non-urgent policy queries.
The help centre on 55tt contains published answers to common policy and account questions. Search by keyword — for example, 'transaction record', 'account correction' or 'legal terms' — to find the relevant published article without opening a ticket.
We apply the same account-level discipline to how we handle your information as we do to how your wallet moves. These four areas cover what we do, how long we keep it and who you contact if something needs to change.
We collect only the information needed to operate your account — your registered contact, identity verification documents and transaction records. We do not sell your personal data to third parties. Retention periods align with the applicable rules in your eligible region.
Our site uses cookies to maintain your login session and to measure which pages you visit. You can manage cookie preferences through your browser settings. Disabling session cookies will affect your ability to stay logged in across pages on 55tt.
Your account password and any two-step verification you enable are your first line of defence. We will never ask for your password by email or chat. If you receive a message claiming to be from 55tt and asking for your password, treat it as fraudulent and report it.
To update consent preferences, request data deletion or ask about our retention schedule, contact our support email with your account ID. We handle these requests according to the applicable rules for your eligible region and confirm outcomes in writing.
These are the questions we receive most often about our legal terms, your rights and how this policy works in practice for accounts in Bangladesh.
These terms apply to any account opened on 55tt. Whether you can use the platform at all depends on your local law and eligible region. We do not make a legal determination on your behalf — confirm your eligibility under Bangladesh law before opening an account.
Send the payment reference from your bKash or Rocket app to our support team via live chat or email. We match it against our transaction records and respond with the status. If a discrepancy exists, we document it and follow the correction process described in the rights section above.
Log in to your account and open the account history section. Every deposit and withdrawal — including bKash, Nagad, Rocket and Bank Transfer entries — is listed there with date, amount and method. You do not need to contact support to view this record.
Yes. Send a data deletion request to our support email with your account ID. We process it according to the retention requirements of your eligible region. Some records may be held beyond your request date where applicable rules require us to do so.
Send your written question to our support email. Include the clause number or a quote from the text and the specific local-law concern. We review it and respond with a clause-by-clause explanation. A conflicting clause is severed without affecting the rest of the terms.
Our policy governs how we present game content to you and the account obligations that apply when you play. The intellectual property in titles from CQ9, Microgaming, Spadegaming, Joker and PlayStar belongs to those studios under their own licensing terms, which sit separately from this policy.