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Your 55tt account handles deposits and withdrawals through bKash, Rocket and Bank Transfer — the payment rails Bangladeshi account holders already use. Every transaction posts to your account balance, and the full record is available inside your account history the moment it processes.
Putting money into your 55tt account starts at the deposit counter inside your signed-in account area. We support bKash, Rocket and Bank Transfer — choose the one already on your phone or linked to your bank. The deposit counter shows the fields and minimum amount for each method; follow exactly what is displayed there, because the requirements can differ by method. Once you confirm the transaction on your end, the amount moves to your 55tt balance.
Log in and navigate to the banking section of your account. Select the deposit option to open the counter where all available methods are listed.
Pick bKash, Rocket or Bank Transfer from the method list. The counter will display the fields and any amount conditions specific to that method.
Type the deposit amount into the field shown, review the details on screen, then confirm the transaction through your chosen wallet or bank channel.
Once the transaction completes, your 55tt balance updates. Open the balance summary in your account to confirm the amount has arrived.
Withdrawals move your 55tt balance back to your bKash wallet, Rocket account or bank. Open the withdrawal section inside your signed-in account and select the method you want to receive funds on. The withdrawal form shows the fields you need to fill — wallet number, bank details or account reference depending on the method. Enter the amount you want to withdraw and complete any identity step the form asks for at that point; follow only what is shown on screen rather than assuming a fixed process.
Go to the banking area of your signed-in account and select withdraw. The form lists the payout methods available on your account at that time.
Choose bKash, Rocket or Bank Transfer. Enter the wallet number or bank details exactly as registered — mismatched details can delay the payout.
Type the withdrawal amount, review the summary the form shows, then submit. Note the reference number displayed after submission.
Check the transaction history in your account for a status update. If the status stays pending beyond what you expect, contact support with the reference number.
Your 55tt account may prompt you to complete identity or verification steps before certain banking actions become available. The fields and documents the account area asks for are the authoritative source — we do not publish a fixed document list here because the requirements shown in your account reflect your current verification status and the method you are using. When a verification prompt appears, read the instructions on that screen carefully and submit only what is asked. Uploading documents that were not requested does not speed up the process.
When your account displays a verification step, read the instructions shown there. The fields and document types listed on that screen are what the system needs from you at that stage.
Upload or enter the information the form asks for. Adding extra documents or details not requested by the form does not change the outcome and may slow the review.
After submitting, the account area shows a status for the verification step. Return to that section to see whether the check is complete or whether a further action is needed.
If the verification prompt is confusing or a step appears stuck, open a query through the account help section. The support team can clarify what your specific account requires.
Your 55tt account supports the local payment channels Bangladeshi account holders use most. Each method is available from the deposit and withdrawal counter inside your signed-in account area.
Deposit and withdraw using your bKash mobile wallet. Enter your bKash number in the counter and follow the confirmation step shown on screen.
Rocket account holders can move funds in and out through the banking counter. Use the Rocket number registered to your account for both directions.
Link a local bank account for larger transfers. The counter shows the bank details and reference fields required to complete the transaction.
Every deposit and withdrawal on your 55tt account generates a record you can check against your wallet or bank statement. The account history section shows the reference, amount, method and status for each transaction. When a wallet receipt and an account record do not match, the reference number is the key to resolving it.
Every transaction — deposit or withdrawal — carries a unique reference number. Your wallet receipt and your 55tt account history both show this number. Keep the wallet receipt until the account record confirms the same reference and amount.
Account history uses status labels such as pending, processing and completed. A pending status means the transaction is in the channel; completed means the balance has moved. If a status stays at pending longer than expected, note the reference before contacting support.
Open the transaction history inside your signed-in account to see a full list of deposits and withdrawals. Each row shows the date, method, amount and current status so you can match it line by line against your wallet statement.
Hold onto wallet receipts and any confirmation messages from bKash, Rocket or your bank until the matching 55tt record shows completed. If you raise a support query, the reference number and a screenshot of the wallet receipt are the two pieces of evidence the team will ask for.
Account security on 55tt works across several layers — from the domain you access to the wallet details tied to your account. Knowing where to check and what to do if something looks wrong keeps your balance and personal details safe.
Always access your account through the 55tt domain. Bookmark it directly rather than following links in messages. A mismatched domain in the browser bar is a sign you are not on the real site — close the tab and navigate back through your bookmark.
The verification steps your account displays are there to confirm that the person making a withdrawal is the account holder. Complete them as prompted and do not share your account credentials or verification codes with anyone, including people claiming to be support staff.
Withdrawals are processed to the wallet or bank account registered under your name. We do not send funds to a third-party wallet. If the banking counter asks you to use a different number than the one you registered, stop and contact support before proceeding.
The published support path is through the account help section inside your signed-in account. Use that route for any banking query — it keeps a record of your conversation and connects you to the team who can see your account details directly.
These are the questions we hear most often about deposits, withdrawals and account banking on 55tt.
Log in, open the banking section and select deposit. Choose bKash from the method list, enter the amount, and follow the confirmation step shown on screen. Your balance updates once the transaction completes on the bKash side.
Your account supports bKash, Rocket and Bank Transfer for withdrawals. Open the withdrawal section while signed in to see which methods are active on your account and the fields each one requires.
Check your wallet receipt for the transaction reference, then open the transaction history in your account. If the record shows pending for longer than expected, raise a support query through the account help section with the reference number attached.
The deposit counter inside your account displays the minimum amount for each payment method at the time you make the deposit. Follow the figure shown on screen — we do not publish a fixed minimum here as it can vary by method.
Pending means the transaction is moving through the payment channel. Processing time depends on the method and your account verification status. If the status does not change after a reasonable period, contact support through the account help section with your withdrawal reference number.
Your account will prompt you if a verification step is required before a withdrawal can proceed. Follow the instructions shown on that screen. Once the check is complete it covers future withdrawals that need the same level of verification.